Privacy Policy

Introduction

Welcome to Trainelior (trainelior.site). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit trainelior.site or use our leadership and performance training services. By accessing our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: name, email address, telephone number, job title, organization.
Usage Information: pages visited, time spent on pages, click data, and other analytics data.
Technical Information: IP address, browser type, operating system, device identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our training services and website experience.
To respond to your inquiries submitted via Contact Us.
To send you updates, newsletters, and promotional materials if you have opted in.
To monitor, analyze, and optimize site performance and user engagement.
To comply with legal obligations and enforce our terms and policies.

Disclosure to Third Parties

We may disclose your information to third-party service providers under strict confidentiality agreements. These providers assist us with web hosting, analytics, email delivery, and other support services. We require that they process your information in accordance with this Privacy Policy.

We may also disclose information if required by law or to protect the rights, property, or safety of Trainelior, our users, or others.

Cookies and Tracking Technologies

Trainelior uses cookies and similar technologies to enhance your experience and analyze website usage.

Essential Cookies: enable core functionality.
Analytics Cookies: help us understand website performance and user interactions.
Functional Cookies: remember your preferences and settings.

You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of trainelior.site may not function properly without cookies.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right to access your personal data.
Right to request correction of inaccurate data.
Right to erasure of your personal data.
Right to restrict or object to processing.
Right to data portability.

To exercise these rights, please contact us via Contact Us. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

International Information Transfers

Your information may be transferred to, stored, and processed in Canada and other countries where our service providers operate. By using our services, you agree to this transfer of information.

Children’s Privacy

Trainelior does not knowingly collect personal information from individuals under the age of 16. If you believe we have collected data from a minor, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. Your continued use of trainelior.site after changes are posted constitutes your acceptance of the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Trainelior
Business ID: 051452615
111 Wellington St, Ottawa, ON K1A 0A9, Canada
Phone: +14166170324
Email: [email protected]